Shipping Policy

1. Introduction

Welcome to BlackFriday! We are committed to providing our customers with a smooth, convenient, and reliable shopping experience. This Shipping Policy explains how we process and deliver orders placed through our online store.

At BlackFriday, we specialize in offering quality gazebos to help you enjoy comfortable and beautiful outdoor spaces. We aim to ensure that your orders are handled carefully and delivered within the estimated timeframes.

2. Free Shipping

We are pleased to offer FREE SHIPPING on all orders placed at BlackFriday.

There are no additional shipping charges for standard delivery. The shipping cost is included in our commitment to providing a convenient and affordable shopping experience.

3. Order Processing and Handling Time

Once your order is successfully placed, our team begins processing it.

• • Handling Time: 1–2 business days.

• • Orders are processed during regular business days.

• • Business days exclude weekends and applicable public holidays.

At BlackFriday, we work to prepare and dispatch your gazebo orders as quickly as possible.

4. Shipping and Transit Time

After your order has been processed and dispatched, it will be handed over to the shipping carrier for delivery.

• • Transit Time: 3–5 business days.

• • Handling Time: 1–2 business days.

• • Total Estimated Delivery Time: 5–8 business days.

Please note that delivery times are estimates and may vary depending on your delivery location, carrier operations, weather conditions, or other unexpected circumstances.

5. Order Tracking

Once your order has been dispatched, you may contact our customer support team for information about your shipment.

BlackFriday aims to keep customers informed about their orders and provide assistance whenever necessary.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please double-check your name, phone number, and delivery address before submitting your order.

If you notice an error in your shipping information, contact BlackFriday as soon as possible. We will do our best to assist you if the order has not yet been dispatched.

7. Delayed or Missing Shipments

Although BlackFriday aims to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur.

These delays may be caused by:

• • Weather conditions.

• • Shipping carrier delays.

• • Public holidays.

• • Incorrect or incomplete delivery information.

• • Other unexpected transportation circumstances.

If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

8. Returns and Refunds

At BlackFriday, customer satisfaction is important to us. We offer a free return and refund policy within 14 business days, subject to applicable return conditions.

Our return and refund terms are:

• • Return Period: 14 business days.

• • Return Shipping: Free returns.

• • Refund Processing Time: Up to 3 business days after refund approval.

For return or refund assistance, please contact our customer support team with your order details.

9. Payment Method

For customer convenience, BlackFriday currently accepts only:

Cash on Delivery (COD)

Customers can pay for their orders in cash when the products arrive at their delivery address.

No online credit card or debit card payments are currently accepted.

10. Contact Information

If you have any questions regarding shipping, delivery, order processing, returns, or refunds, please feel free to contact BlackFriday.

Trade Name: BlackFriday

Phone Number: +55 93 35153-846

Email: support@blackfriday.com

Business Address: R. Tiradentes, 2467 – Centro, Altamira, PA 68371-000, Brazil

11. Policy Updates

BlackFriday reserves the right to update or modify this Shipping Policy when necessary. Any changes will be published on this page with an updated revision date.

We encourage customers to review this page periodically to stay informed about our shipping and delivery practices.

Thank You for Shopping with BlackFriday!

We appreciate your trust in BlackFriday. Our goal is to make your shopping experience simple, reliable, and enjoyable, from placing your gazebo order to receiving it at your doorstep.

BlackFriday – Quality Gazebos, Free Shipping, and Convenient Shopping!