Privacy Policy

1. Introduction

Welcome to BlackFriday. Your privacy is important to us, and we are committed to protecting your personal information when you visit our website, browse our products, or place an order.

This Privacy Policy explains how BlackFriday collects, uses, stores, and protects your personal information when you use our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit or shop at BlackFriday, we may collect the following information:

• • Personal Information: Your name, phone number, email address, and delivery address.

• • Order Information: Details about the gazebos you purchase, order history, and delivery preferences.

• • Communication Information: Messages, inquiries, and other information you provide when contacting our customer support team.

• • Technical Information: Your IP address, browser type, device information, and website usage data, where applicable.

We only collect information that is reasonably necessary to operate our online store and provide our services.

3. How We Use Your Information

BlackFriday uses your personal information for the following purposes:

• • To process and confirm your orders.

• • To arrange shipping and deliver your purchased products.

• • To contact you regarding your orders and deliveries.

• • To provide customer support and respond to inquiries.

• • To manage returns, refunds, and customer requests.

• • To improve our website, products, and shopping experience.

• • To prevent fraudulent transactions and protect our business.

4. Payment Information

At BlackFriday, we currently accept Cash on Delivery (COD) as our payment method.

Customers can pay for their orders when the products arrive at their delivery address.

We do not request online credit card or debit card payments through our website. We may retain relevant order and payment-status information for accounting and customer service purposes.

5. Shipping and Delivery Information

To deliver your gazebo orders, BlackFriday uses the personal and delivery information provided during checkout.

Our estimated delivery schedule is:

• • Handling Time: 1–2 business days.

• • Transit Time: 3–5 business days.

• • Total Estimated Delivery Time: 5–8 business days.

• • Shipping Fee: Free shipping.

Your delivery information is used only as necessary to process and deliver your order and provide related customer support.

6. Returns and Refunds

At BlackFriday, we respect our customers’ rights and aim to provide a convenient return and refund experience.

Our return and refund terms include:

• • Return Period: 14 business days.

• • Return Shipping: Free returns.

• • Refund Processing: Up to 3 business days after refund approval.

We may collect and use relevant order information to process return and refund requests and communicate with customers about their requests.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• • Remember your shopping preferences.

• • Understand how visitors use our website.

• • Improve website performance and functionality.

• • Provide a smoother shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

8. Sharing Your Personal Information

BlackFriday respects your privacy and does not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• • Shipping and delivery companies.

• • Website hosting and technical service providers.

• • Customer support service providers.

• • Legal or government authorities when required by applicable law.

We only share information when reasonably necessary for these purposes.

9. Data Security

Protecting your personal information is important to BlackFriday. We take reasonable technical and organizational measures to help protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

• • Request access to your personal information.

• • Request corrections to inaccurate information.

• • Request deletion of your personal information.

• • Withdraw consent where processing is based on consent.

• • Request information about how your personal data is used and shared.

• • Contact us with privacy-related questions or complaints.

To exercise your privacy rights, please contact BlackFriday using the contact information below.

11. Third-Party Websites

Our website may contain links to third-party websites or services. BlackFriday is not responsible for the privacy practices, policies, or content of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

12. Children’s Privacy

Our website and products are intended for a general shopping audience. We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

BlackFriday reserves the right to update or modify this Privacy Policy when necessary to reflect changes in our business practices, website operations, or applicable laws.

Any updates will be published on this page with a revised Last Updated date. We encourage customers to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.

Trade Name: BlackFriday

Phone Number: +55 93 35153-846

Email: support@blackfriday.com

Business Address: R. Tiradentes, 2467 – Centro, Altamira, PA 68371-000, Brazil

Website: BlackFriday

Thank you for trusting BlackFriday. We value your privacy and are committed to protecting your personal information while providing you with a convenient and reliable online shopping experience.

BlackFriday – Your Privacy and Trust Matter to Us!